Skip to content
Swingback, home

Compare

Swingback and the other user feedback tools

Prices, features and plans, from each tool's own pages. Every comparison ends with a guide to move your data.

At a glance

Feedback tools at a glance
ToolPaid plans fromFree planCustom domainNo brandingSigned-in usersAPI
Swingback$18 / mo, yearly
Yes3 members, 3 boards, no time limit
From Pro
From Pro
YesEvery plan
From ProREST, OpenAPI 3.1
Canny$79 / mo, yearlyfor 100 tracked users
Yes25 tracked users
From Pro
Paid add-onOn Business only, custom price
Yes
Yes
UserJot$24 / mo, yearly
Yes2 boards, 3 team members
From Starter
From Professional
From StarterAutomatic login and required signed tokens; single sign-on on Professional
From Starter
Featurebase$29 / mo, yearlyper seat
Yes1 seat, 1 board
From Growth
Paid add-on$69 a month, on Professional and Enterprise
From GrowthSigned tokens; single sign-on to the portal on Professional
From Growth
ProductboardContact sales
NoA 14-day trial
Yes
From Enterprise
YesPortal SSO: a signed token, in the embedded portal
Yes
UserVoiceContact sales
NoA 30-day trial after a demo
From Premium
From Premium
YesJWT, SAML, OpenID; plan not stated
From PremiumAdmin API
Nolt$29 / mo, yearly
NoA 10-day trial of Pro
YesPlan not stated
Not stated
YesJWT on Essential; SAML and OpenID Connect on Enterprise
From ProExport APIs on Pro; GraphQL API's plan not stated
Frill$22 / mo, yearly
In partA 14-day trial; their FAQ mentions a free tier the pricing page doesn't list
Yes
Paid add-onWhite Label add-on ($100 a month) or Growth
From GrowthWidget sign-in, per their help center
Yes
Upvoty$13.50 / mo, yearly
NoA 14-day trial
Yes
From Super
From HyperCustom SSO
From Hyper
Sleekplan$13 / mo, yearly
YesOne admin, no roadmap
From Business
From Business
From StarterJWT
From Starter
FeatureOS$50 / mo, yearly
NoA 30-day trial
Yes
From Growth
From GrowthOr a $15-a-month add-on on Starter
From Growth

From each tool's pricing and help pages, on the date its comparison page gives. “From” is the cheapest published price, billed yearly when that's cheaper.

Which kind of user feedback tool do you need?

Surveys and recordings tell you how your product is doing. A feedback board tells you what to build next, and every tool on this page is one.
  • Surveys

    Ask your users a question when you choose: how likely they are to recommend you (NPS), or how a task went (CSAT). You get scores, and a comment when someone leaves one.

  • Session recordings and heatmaps

    Watch what people do on your pages: where they click, how far they scroll, where they give up. You see what happened, not what anyone asked for.

  • Feedback boardsCompared here

    Let your users say what they want, in their own words, and vote for what others asked. You get one ranked list of requests, and a roadmap and a changelog to tell them what comes next.

Start hearing what your customers want

Set up your portal in minutes. The Free plan has no time limit, and no card is needed.